FAQ en français - FAQ auf Deutsch
 

BUT, I DON'T WANT ANY POO IN MY WASHING MACHINE. WHAT CAN I DO?

The logistics of cloth diapers imply in many people's mind that when you wash the diaper, you wash the poo as well. Actually, there is no need for that as when you put the diaper on, you add a sheet of liner between your baby's bum and the diaper. That way, it will collect all the solids and you will be able to throw them in the toilet when changing your baby. There will be no poo to scrap off and none in your washing machine!

That being said, when your child is breastfeed only, you can actually put the full diapers (poo included) in the washing machine as it is water soluble.


HOW MANY DIAPERS DO I NEED ?

On average, your baby will be changed about 6 times per day across its diaper years. We recommend washing the diapers every second to third day (no longer as you don't want the soiled diapers sitting too long – it can damage the fibers). You will need between 15 and 20 diapers to function full time so the 15 Sustain a Bum pack should have you covered as they dry quickly. You can always start small and gauge whether you think you need more. 


DO I NEED A DIAPER COVER FOR THE SUSTAIN A BUM CLOTH DIAPERS ?

No, Sustain a Bum diapers are all you need as they are stuffable with one or more insert for absorbency and the outer material is water resistant.


HOW DO I USE THE SUSTAIN A BUM DIAPERS ? 

For more information regarding how to use the Sustain a Bum cloth diapers, how to wash them and what to do if they leak, please take a look at the instructions


MY KID GOES TO DAYCARE, WHERe CAN I WRITE HIS/HER NAME ON THE DIAPERS?

You can write the name on the diaper itself, on the inside of the colored part of the diaper where you have the laminated polyester (the waterproof part of the diaper). Please take a permanent marker to do so.

Do NOT iron on any tag on the diaper as it will melt the laminated polyester part of the diaper and destroy it.


WHAT HAPPENS TO MY PERSONAL INFORMATION ONCE I ENTER IT IN THE SITE ?

For more information around this topic, please check our privacy policy page.


IS MY PAYMENT SECURE WITH YOU ?

Sustain a Bum works exclusively with Paypal for the payment. This means you can pay with your credit card or Paypal account and that your data is totally secure. More information is available on the Paypal website


WHERE DO YOU SHIP ?

We currently ship to Switzerland, Lichtenstein, Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Monaco, Norway, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain, Sweden, The Netherlands, UK. Don't hesitate to send us an email to contact (at) sustainabum (dot) com if you would like to buy Sustain a Bum diapers but that your country is not on the list, we will see together what we can do.

We are shipping from Switzerland. When ordering from any other country, please expect to pay VAT and custom taxes as your order passes through the customs. Shipping rates are:
 - Switzerland: 6 CHF
 - Europe: 12 CHF

For information regarding our return policy, please check our Terms and Conditions page.


ANOTHER QUESTION YOU WOULD LIKE TO SEE ANSWERED?

Drop us a line at contact (at) sustainabum (dot) com and we will answer it and add it to this page!

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